Frequently asked questions
Common questions from buyers evaluating a new coconut coir supplier.
What is your minimum order quantity?
MOQ depends on product format and packaging. Contact us with your requirements and we'll confirm figures for your order.
Can you provide customised packaging?
Yes. Packaging can be adjusted within our production capability — tell us your preferred format and we'll confirm what's possible.
Do you export internationally?
Yes, we supply international buyers. Reach out with your destination port and we'll advise on shipping options.
What coconut coir products do you supply?
Cocopeat, Cocochip Husk Block, Cocofiber Bale and Cocobristle — formulated and packed to buyer specification.
Can you provide product specifications?
Yes. Technical specification sheets covering moisture, EC, pH, particle size and related parameters are available on request.
Can you provide samples?
Sample availability depends on the product and destination. Contact us and we'll confirm what we can arrange for your order.
What packaging options are available?
Compressed blocks, bagged material and bulk formats are available. Let us know your handling and storage requirements.
What is your typical lead time?
Lead time depends on product, quantity and current production schedule. We'll confirm a realistic timeline once your order is defined.
Which ports do you ship from?
Shipping is only available from the port of Merak, Indonesia.
Can you produce according to buyer specifications?
Within our production capability, yes — specification, packaging and labelling can be adjusted to fit your requirements.